Support
How can we help?
Find answers in our documentation, check the latest updates, or reach out to our team directly.
Documentation
Setup guides, API references, and best practices for getting the most out of BI Pixie.
Browse docsContact Support Guide
Learn how to submit support requests and what information to include for faster resolution.
View guideRelease Notes
Stay up to date with the latest features, improvements, and bug fixes.
View releasesBlog
Tutorials, use cases, and insights on Power BI analytics and user engagement.
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Response Times
Our support response times depend on your plan and the severity of the issue.
Standard Plan
48 hrs
Email support
Pro Plan
24 hrs
Priority email support
Enterprise
4 hrs
Dedicated support channel
Contact Support
Can't find what you're looking for? Send us a message and we'll get back to you. BI Pixie Cloud users can also submit support requests directly
from the BI Pixie Portal.