Account

The Account view gives you visibility into your BI Pixie subscription and plan usage. Account-level information is shown in the Account view of the BI Pixie item. Account is visible to all workspace members, including admins; the SAS Token shown on this view is scoped to the license you are assigned to (admins see the default license's Token).

Identity, sign-in, and data residency are all handled by Microsoft Fabric. Your Entra ID identity comes from Fabric, and telemetry is stored in your Fabric capacity's region via OneLake (see Data Residency). The one thing you manage on this page is the dashboard data source SAS Token. See Set up BI Pixie Dashboard for details.

Account Info

Account Info displays your name and email (from your Microsoft Entra ID identity), and the subscription that is currently entitling this BI Pixie item. On Enterprise with multiple licenses, the license assigned to you is also shown.

If a payment has failed (past-due status), an additional row appears with a link to Update payment method. For subscriptions billed through Azure Marketplace, this link is replaced with Check Azure Billing, which opens the Azure portal where you can manage the SaaS subscription.

Screenshot: Account view in the BI Pixie item showing subscription summary and Plan & Usage.

Plan and Usage

The Plan & Usage section shows your current subscription and resource consumption.

Subscription Information

Displays your subscription tier (for example, "Pro"), the start date, and the renewal or expiry date. To upgrade, downgrade, or change billing details, open the BI Pixie subscription portal. For full details on plans, see Licenses.

License Utilization

A progress bar shows the one quantity your plan is measured by:

Tracked Items Used. The number of tracked items in use out of your plan's allowance. A tracked item is a report with Pixies or a semantic model you are preparing for AI, and the two are counted separately. A report or semantic model keeps counting after you remove its Pixies or delete it. An info icon opens an explainer describing how tracked items are counted.

Limits

Data Refreshes. The number of dashboard data refreshes used today versus your daily limit.

Enforcement Banners

When usage thresholds are reached, banners appear in Plan & Usage:

Usage limit warning. You are approaching your plan's tracked-item allowance.
Data refresh access blocked. Daily refresh limit exceeded, with an estimated restoration time.

Workspace Admins and Members see links to manage the subscription via the BI Pixie subscription portal.

Your cost is always fixed: BI Pixie has no usage meters and no overage charges, and how heavily your audience uses your reports never changes your bill. Every plan includes a fair-use session allowance; exceeding it only slows dashboard refresh until usage drops back below it. With data residency your telemetry lands in your own OneLake, and there is no session quantity to meter at all.

Dashboard Data Source

Use this SAS Token to refresh the semantic model of your BI Pixie Dashboard. The Dashboard Data Source card shows a single SAS Token (masked by default). Use Show to reveal it, Copy Token to copy it, and Rotate to issue a fresh Token (workspace admin only).

In the Workload, BI Pixie uses this Token for the OneLake shortcut that points your lakehouse at your telemetry, so you do not paste it anywhere to install the dashboard. You need it again whenever you rotate the credential. For the full walkthrough, see Set up BI Pixie Dashboard.

Data Residency: Store Events in Your OneLake

By default, BI Pixie stores your raw telemetry in the BI Pixie cloud and provides it as a OneLake shortcut, so it then gets processed in your Fabric capacity. With Data residency you can instead have new events delivered to your own Microsoft OneLake, in the lakehouse of the workspace where your BI Pixie item is installed. You keep full control of the data and can revoke access at any time. Processed dashboard data lives in your Fabric workspace either way.

The Data residency card on the Account view shows two options side by side: BI Pixie cloud (the default) and Your OneLake. The choice is account-wide and applies to every license on your account. Each license delivers to its own per-license folder in the OneLake of the workspace where that license's BI Pixie item lives.

Accounts on the Enterprise plan have a third option: Bring Your Own Storage (BYOS), where you run BI Pixie on Azure (BI Pixie's self-hosted edition) and keep telemetry in your own Azure Data Lake Storage account so events never enter BI Pixie infrastructure. See BYOS in the Fabric Workload, or the Data Residency overview for a side-by-side of all three storage options.

Turning it on is a three-step flow in the card: grant a one-time consent, choose what happens to undelivered events, and confirm. For the full walkthrough, delivery health, and how to switch back, see Data Residency: Store Events in Your OneLake.

Subscription Management

Subscription tier changes, billing provider switches, payment methods, and cancellations are managed at the BI Pixie subscription portal. A single BI Pixie subscription covers every BI Pixie product, so any changes you make there apply to your BI Pixie items in Microsoft Fabric automatically.

Removing BI Pixie from a Workspace

To stop using BI Pixie in a workspace, remove Pixies from your tracked reports (see Managed Reports), then delete the BI Pixie item from the workspace using Fabric's standard item-delete action. Deleting the item stops tracking; permanently deleting telemetry data is done from Data Management.

Related Resources

Data Management: Configure data retention and manage user privacy.
Team Access: How Fabric workspace roles control BI Pixie access.
Licenses: Subscription tiers and Enterprise license assignment.
Set up BI Pixie Dashboard: SAS Token for Power BI Dashboard refresh, rotation, and troubleshooting.

What's Next

Contact Support: Get help with account or billing issues.
FAQ: Answers to common questions.